METHOD OF SHIPMENT — JN SCIENCETECH will deliver international shipment via DHL express and local delivery via, DTDC or EMS services.  JN SCIENCETECH will be happy to utilize other carriers based on buyer’s requirements.  However, we reserve the right to change the method of delivery for important reasons. In such a situation we will select the most appropriate and profitable method. Material requiring extra special packaging, will come for an additional cost. We will disclose the same to the client at the time of placing the order.

LOST OR DAMAGED SHIPMENTS — in the absence of prior agreement between customer or buyer and JN SCIENCETECH, (the seller), assumes responsibility for any damages or loss of products until the product transferred to Buyer. When there is a prior agreement between the parties, either of them may go for insurance coverage against the risk of damages or loss in the course of their delivery.
Seller makes every effort to ensure that all the goods manufactured to its exact specification. It is in all cases, including repeat orders, for the Buyer to secure by tests or otherwise, that the goods are fit and suitable for the purpose for which the customer requires them in the conditions in which they will use. Seller accepts no liability for misuse of the goods or failure of the client to carry out its statutory obligations.
Seller requests and expects that buyer will verify and inspect all packages delivered immediately. If there are damages, the buyer has to notify JN SCIENCETECH about any damages, defects, and shortage of product within seven days of receipt of the product. Buyer has to inform the problem within seven days of receipt of the product.

RETURN OF SHIPMENTS — Buyer may note that some materials are not returnable. Like custom or special order materials, items with missing or obliterated labels, parts or instructions, and opened materials. However, products which have defects that can be attributable to Seller shall be returnable. Buyer shall inspect all packages immediately upon receipt and return if products do not match order placed.
Returned shipments will not be accepted by Techinstro unless the above procedures have followed. Final disposition of returned goods made post receipt and inspection of goods. If products returned, the freight charges would bear by buyer otherwise returned consignment will not be accepted by Seller unless previously discussed and agreed.
Hazardous goods must pay restitution in compliance with all applicable regulations of the country it sent. Material returned must reach us on or before the Return Authorization expiration date which Buyer will inform in advance. JN SCIENCETECH holds the final and sole discretion to replace the returned product with another conforming product or to refund the purchase price to Buyer.
Products returned which require disposal may incur additional charges. In the event that Buyer returns the products which have no defect being attributable to Seller, Buyer shall pay 20% of the purchase price for the return of any of the products, in addition to air freight charges and additional expenses that may need to incurred.